AVG's updates for 2013 look to the future while struggling to
overcome the problems of the past. There's a new interface optimized for
Windows 8 that really does make the suite easier to use, and the suite
once again tackles its lengthy installation procedure. However, one of
the best new features in AVG was actually introduced as a midyear update
during 2012.
I found that the program can go from completed download to ready to use in about 5 minutes.
AVG's touted its five-screen installation for several years now. While
it's true that the process continues to be short, it's important to call
out a few improvements and one glaring snag.
The installer itself now weighs in at 33MB, down from more than 100MB
two years ago. The installer also does not require a reboot. This isn't
surprising for Windows 8, but even on computers running Windows 7 and
older, installing AVG will be reboot-free. Unfortunately, not only do
you still have to opt out of AVG's toolbar and SafeSearch if you don't
want them, but even when you choose only the toolbar, it commandeers
your default location bar search in Firefox. This is, of course,
problematic because the toolbar provides some important security
options, such as AVG Do Not Track.
AVG loses points as well for force-shutting your browser without warning
during installation, and for not adapting the installation options to
Windows 8. AVG has retained the small check boxes from previous years,
which are difficult to use by touch.
A more customer-friendly approach would be to go for an opt-in process
that doesn't move forward until the user makes a decision. After all,
this is what AVG does when asking you to choose between AVG Free or a
30-day trial of AVG Internet Security.
Interface
Windows 8 has forced every Windows software maker around to reconsider
how its programs look, and that's a good thing. Whether kicking and
screaming, or gleefully leaping, software designers are changing how
they make their Windows apps, and AVG is no different.
Although the security suite had been using a variation of the same interface for years, the 2013
suite has been overhauled with a new one that embraces large, boldly
colored, tile-like buttons that ought to feel at home in Windows 8.
The new main interface lays out AVG's features in a clean, legible
manner. The upper right corner has links to Reports, Support, and
Options. At first blush, the Options list is overwhelmingly long, but
navigating is impressively accurate on a touch screen. It contains
direct links to features that are also available behind the tiles that
take up most of the interface.
Next on your way down the main screen is a protection status
notification in green for safe or red for unsafe, and then there are
three rows of tiles. The first row of bright green tiles are links to
core security options: Computer, Web Browsing, Identity, E-mails, and
Firewall. The second row are blue, and link to AVG's performance
optimizer, parental controls, and the backup service LiveKive. Next to
LiveKive there's a button for AVG apps, new services that haven't been
revealed at the time of writing.
The third row contains two teal buttons, one to commence a scan and one
to update virus definition files. If you're running AVG Free, the bottom
quarter of the interface is an ad to upgrade to AVG Internet Security
2013. Behind each of the buttons is a deeper dive into its associated
functions. Under Computer, for example, you have access to antivirus and
antirootkit scans, statistics, and configurations.
The interface is basically highly navigable, except that people with
Windows 8 touch screens could find the third level down tricky without a
mouse. If you go into Configurations or another deeper settings level,
the advanced settings options could still be too small for some people
to easily adjust.
Do note that AVG is essentially running a Windows 7 program with Windows
8 dressing. It opens to Desktop mode, and runs in a single window that
doesn't take up the full screen. It's possible that there have been
under-the-hood improvements that will allow AVG to adapt to a Metro
interface easily, but that's not available yet.
Features & Support
While the interface is new, and as you'll see below, the performance
improvements are stunning, AVG's focus for 2013 has not been to push
aggressive new security tech. That's okay. Instead, the focus this year
was to bring some tech that exists at competitors to AVG's enormous,
128-million-strong active user base.
When you start AVG for the
first time, a window appears over the main interface that promotes links
to its new, free 24-7 telephone support; the AVG Android app; and a
tutorial on getting started. As one of the best-known names in Windows
security, we like that AVG is making it easy for newcomers to get
acclimated.
There's a new file reputation system, which AVG also
uses in conjunction with its scans to scan dramatically faster than
before. Basically, it looks at a file in the order that its bits were
saved to disk, not in order of the directory file tree. It may sound
hokey, but as the benchmarks below show, it's an effective technique. By
cross-referencing that data with what other AVG users are running, AVG
is able to create a more effective net for blocking malicious files.
The
file reputation is an extension of AVG's "smart scanning," which takes
advantage of AVG's behavioral detection network to scan known safe files
once, and rescan them only if it detects changes. As with its
competitors, AVG's network is made up of its user base anonymously
contributing data up to the cloud. You can choose to opt out of
contributing your data when you install, or from the options menu. AVG
says opting out won't negatively affect your security.
The smart
scanning tech also gives you a built-in system resource manager that
prioritizes scans. If a scan is scheduled to begin while the computer is
in use, it will automatically restrict the scan so that it runs more
slowly but doesn't interfere with the computer's other tasks. When it
detects the computer idling, it will then allocate more power to the
scan. The feature comes with a slider so you can customize how sensitive
it is.
Another major change was introduced earlier in the year.
AVG's Do Not Track add-on has been folded into the AVG toolbar. AVG's
version lacks the nuance of Abine's Do Not Track Plus, making it more of
a logger's chainsaw than a surgeon's scalpel, but it's still good to
get privacy-protecting tools out to as many people as possible.
AVG
offers a wide range of effective tools for keeping your computer safe.
Along with the expected antivirus and anti-malware engines, it has
rootkit detection and removal; fake antivirus and ransomware blocking;
and basic e-mail and identity protection.
The LinkScanner tool
has been improved to watch out for more dynamic code, which is essential
in the security game because threats are mutating at such a rapid rate.
The
PC Analyzer scans your system for Registry and disk errors. It includes
a disk defragmenter and a broken-shortcut cleaner, as well. Although
the feature is restricted in full to paid users, if you have the free
version, the PC Analyzer comes with a one-time offer to clean all errors
it finds. It provides a link to a download of the separate PC Analyzer
tool, once the scan is completed. This is an interesting twist on the
idea of letting users detect but not repair errors, and it provides more
functionality while not affecting the basic security of your computer.
However, it's likely that some users will shy away from the extra
download.
Other features are restricted to users of AVG's paid
upgrades. The paid upgrade version of AVG Anti-Virus 2013 distinguishes
itself by offering a chat link shield, a Wi-Fi guard for open Internet
connections, and a download scan for files sent via instant message that
looks at all ports, not just port 80. The PC Analyzer option mentioned
earlier is also included, and comes without restrictions.
AVG Internet Security 2013 includes all that AVG Anti-Virus 2013 offers, and adds in a firewall and antispam protections.
